- Explain cross-cultural training.
- Do you think cross-cultural trainings should be more commonplace? Why or why not?
- In multinational organizations, should the trainings be adapted to reflect the culture of the clients that they serve? For example, there are some differences in how different cultures approach customer service.
- Think of a company (or do an online search to identify one) that serves multinational populations. List two important aspects to training that should be considered that might differ from the company culture itself in training based on the population(s) they serve.
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